General Terms of Service for Feeble

These General Terms of Service ("Terms") govern your use of the Feeble website, platform, and services provided by Gilligan Global Holdings LLC, doing business as Feeble ("Feeble", "we", "us", or "our"). By accessing our website, creating an account, or purchasing any product or service, you ("you" or "your") agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

1. Eligibility and Agreement Structure

Age Requirement: You must be at least 18 years old to use Feeble services.

Product-Specific Agreements: When you purchase a specific product (like Community or Mentorship), you'll also accept a Product-Specific Agreement (PSA) with additional terms for that product. PSAs incorporate these General Terms. If there's a conflict, the PSA controls for matters it specifically addresses.

Complete Agreement: These Terms, any applicable PSA, and our Privacy Policy constitute the entire agreement between you and Feeble.

2. Services and Modifications

Feeble offers digital educational products including courses, subscriptions, mentorship programs, community access, and free content. We may modify, suspend, or discontinue services at any time, with reasonable notice for changes affecting paid services. We're not liable for downtime or third-party platform issues.

3. Your Account

Registration: Provide accurate information and keep it current.

Security: You're responsible for your account credentials and all activity under your account. Notify us immediately of unauthorized access.

No Sharing: Each account is for individual use only. Sharing credentials may result in immediate termination and fees specified in your Product-Specific Agreement.

4. Payment and Billing

4.1 Payment Processing

All payments are processed through Stripe, Inc. By providing payment information, you authorize us to charge your payment method for all fees.

4.2 Subscription Billing

For subscriptions:

• Billing starts on your initial payment date
• Recurring charges occur monthly on the same day
• Payment method can be updated anytime in your Stripe customer portal
• Failed payments will be retried up to 3 times over 10 days. After that, we may suspend access or cancel your subscription.

4.3 Price Changes

We may change subscription prices with 30 days' advance email notice (unless your PSA specifies otherwise). You can cancel before the new price takes effect. Continuing your subscription after the price change means you accept the new price.

4.4 Taxes

You're responsible for any applicable taxes.

5. Refunds and Cancellation

5.1 Default Policy

All sales are final and non-refundable unless your Product-Specific Agreement explicitly states otherwise. This applies because digital content is delivered immediately.

5.2 Canceling Subscriptions

Cancel anytime through:

• Your Stripe customer portal, OR
• Our support page

What happens when you cancel:

• No future charges
• Access continues through your current paid period
• Access ends at the end of that period
• No refund for the current or any past period

Example: Cancel on January 15th with a January 10th billing date? You keep access until February 10th but won't be charged on February 10th.

5.3 Chargebacks

Disputing charges may result in immediate access suspension and legal action to recover fees and costs.

6. Intellectual Property

6.1 Our Ownership

All content, courses, videos, templates, frameworks, software, and materials are owned exclusively by Gilligan Global Holdings LLC and protected by intellectual property laws.

6.2 Your License

You get a limited, non-exclusive, non-transferable, revocable license to use our content for personal or internal business use during your active subscription.

6.3 What You Can't Do

• Copy, reproduce, distribute, or publicly display content
• Modify, reverse engineer, or create derivatives
• Share, resell, or sublicense access
• Use content to develop competing products
• Use content to coach, train, or instruct third parties
• Remove copyright or trademark notices
• Record or download content (except where explicitly permitted)
• Use automated tools to scrape content

6.4 Account Sharing

Sharing your account triggers fees specified in your Product-Specific Agreement, immediate suspension, and no refund.

7. Your Responsibilities

7.1 Acceptable Use

Use our services legally and ethically. Don't:

• Engage in fraud, harassment, or harmful behavior
• Upload malicious code or viruses
• Attempt unauthorized access to systems
• Use automated scraping tools
• Interfere with service functionality

7.2 Your Content

If you post content (forums, testimonials, feedback), you're responsible for ensuring it's lawful and doesn't infringe on others' rights.

7.3 Content We May Use

By submitting content to Feeble (testimonials, feedback, forum posts, case studies), you grant us a non-exclusive, worldwide, royalty-free license to use it for business, marketing, and educational purposes.

Opt-Out: Email us to opt out of testimonial usage. We'll honor future requests but can't unpublish existing materials. You won't be compensated unless separately agreed.

7.4 Community Standards

In community spaces:

• Treat everyone with respect
• Contribute positively, avoid spam
• Don't share offensive, illegal, or harmful content
• Follow posted community guidelines
• Report violations to moderators

7.5 Legal and Ethical Compliance

Use all content and strategies in full compliance with laws (consumer protection, advertising, data privacy, employment, tax, industry regulations). You're solely responsible for legal compliance in your jurisdiction. Conduct yourself with integrity, honesty, and professionalism. Don't use our teachings for fraudulent, deceptive, or harmful activities.

8. Disclaimers and Warranties

8.1 Educational Content

All services are educational and informational only—not professional advice (legal, financial, tax, medical, etc.). Consult qualified professionals for specific advice.

8.2 No Results Guaranteed

We don't guarantee any specific results, outcomes, financial success, or business performance. Your success depends on your effort, circumstances, skills, experience, and market conditions.

8.3 No Warranty

Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind—express or implied—including merchantability, fitness for a particular purpose, or non-infringement.

8.4 Testimonials and Earnings

Important FTC Disclosure: Testimonials, case studies, income claims, or success stories are not typical results and don't promise or guarantee earnings. Individual results vary widely. Most people who buy educational programs don't complete them and see no results. Those who do complete the work see dramatically different outcomes based on individual circumstances and effort.

8.5 Content Accuracy and Third-Party Services

While we strive for accuracy, content may become outdated or contain errors. We're not liable for consequences from relying on content. We're also not responsible for third-party platform performance or availability.

9. Liability Limits

9.1 Maximum Liability

Our total liability to you for all claims is capped at the amount you paid us in the 6 months before the claim.

9.2 Excluded Damages

We're not liable for indirect, incidental, consequential, special, exemplary, or punitive damages—including lost profits, revenue, data, opportunities, or costs of substitute services—even if we knew they were possible.

9.3 Why These Limits Exist

These liability limitations are fundamental to our agreement. We wouldn't offer services without them.

10. Indemnification

You agree to indemnify and hold harmless Gilligan Global Holdings LLC, its affiliates, officers, directors, employees, and contractors from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from:

• Your use of services
• Your violation of these Terms
• Your violation of laws or regulations
• Your infringement of third-party rights
• Your user-generated content
• Any work you produce for your clients using knowledge from our services

11. Termination

11.1 We May Terminate If You:

• Violate these Terms or any PSA
• Fail to pay fees
• Engage in fraudulent, abusive, illegal, or unethical conduct
• Share account credentials
• Breach intellectual property or confidentiality obligations
• Behave abusively or disruptively toward staff or other users
• Undermine program integrity or community standards

11.2 When Access Ends

Your access stops immediately (or at the end of your billing period if you canceled). You must delete all downloaded materials. No refunds for Feeble-initiated terminations except for our material breach.

11.3 What Survives Termination

Sections 5, 6, 8, 9, 10, 12, and 14 remain in effect after termination.

12. Privacy and Communications

Privacy Policy: Our Privacy Policy governs how we collect and use your information. It's incorporated into these Terms.

Communications Consent: By creating an account or purchasing, you consent to receive:

• Transactional emails (receipts, access info, account updates)
• Service announcements
• Marketing communications (you can opt out anytime)

13. Confidentiality

You agree to keep confidential all proprietary information, strategies, methodologies, and content shared within our services. Don't disclose or discuss confidential information with third parties without our written consent.

14. Dispute Resolution

14.1 Try to Resolve Informally First

Before any legal action, contact us at [contact email] and attempt informal resolution for at least 60 days.

14.2 Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under Consumer Arbitration Rules. Arbitration occurs in Orange County, Florida, or remotely via videoconference. Each party pays its own costs; we pay filing fees.

14.3 No Class Actions

Any arbitration or legal proceeding must be individual only—not as a class, consolidated, or representative action. You waive the right to participate in class actions or class-wide arbitration.

14.4 No Jury Trials

Both parties waive the right to jury trial for any legal proceeding related to these Terms or services.

14.5 Exception

Either party may seek court injunctive or equitable relief to protect intellectual property or confidential information without arbitration.

15. Governing Law

These Terms are governed by Florida law without regard to conflict of law principles. Disputes not subject to arbitration are resolved exclusively in state or federal courts in Orange County, Florida. You consent to jurisdiction and venue there.

16. Force Majeure

We're not liable for failure or delay due to circumstances beyond our reasonable control: acts of God, natural disasters, epidemics, war, terrorism, government actions, labor disputes, internet/telecommunications failures, third-party platform outages, or technical failures.

17. Changes to These Terms

We may modify these Terms anytime. For material changes, we'll:

• Post updated Terms with a new "Last Updated" date
• Email you at your registered address

Your continued use after changes means you accept them. If you disagree, stop using services. Modifications don't automatically change existing Product-Specific Agreements unless explicitly stated.

18. General Provisions

Severability: Invalid provisions will be modified to be valid; remaining provisions stay in effect.

No Waiver: Our failure to enforce doesn't waive our rights.

No Assignment: You can't assign these Terms without our written consent. We can assign anytime.

No Agency: These Terms don't create any agency, partnership, joint venture, or employment relationship.

Headings: Section headings are for convenience only.

19. Contact Us

Questions about these Terms? Visit our support page or contact us at: [contact information]

By using the Feeble website and services, you acknowledge that you've read, understood, and agree to be bound by these General Terms of Service.

© Feeble 2025